Ash Cloud Service Disruptions - Important Links (Jun 22, 2011)
Ash cloud from the Puyehue volcano is causing major flight disruptions in Australia. Read the latest updates. Important links to airlines' service cancellations pages. Read more »
Jetstar Airways
Basic info
| Airline name | Jetstar Airways |
|---|---|
| ICAO / IATA code | JST / JQ |
| Airline hubs | Brisbane, Melbourne (MEL) and Sydney (SYD) |
| Destinations |
51 destinations across continents Asia, Australia and North America See all routes… |
| Frequent flyer programs | Qantas Frequent Flyer |
| Fleet | Airbus A320-200 Airbus A321-200 Airbus A330-200 |
| Onboard refreshments | sold separately |
| Main competitors |
Virgin Australia,
China Southern Airlines
See more… |
Contacts
Customer support
- Indonesia: + 001 803 61 691
- Australia: 131 538 (+61 3 9092 6500)
- Cambodia: + 855 23 220-909
- Hong Kong: + 800 962 808 (+613 93471301)
- Malaysia: 1800 81 3090
- Myanmar: + 951 252 007 / 252 440
- New Zealand: + 0800 800 995 (+61383414901)
- USA: + 1866 397 8170 (+61 3 9347 0258)
Address
JetStarGPO Box 4713
Melbourne VIC 3001
Australia
More contacts
Check-in, Baggage Allowance & Fees
| Booking fees | AUD 3 - AUD 5 , AUD 0 (direct payments, internet banking, Jetstar cards) |
|---|---|
| Cabin baggage | weight: 7 kg - 10 kg depending on route |
| Checked baggage | weight: 20 kg — AUD 12 - AUD 38 |
| Checked baggage / airport fee | weight: 20 kg — AUD 80 - AUD 160 |
| Excess baggage | AUD 18 - AUD 57 / bag |
| Online check in | Yes |
Photos
Latest News
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Jetstar the first to introduce automatic check-in
Australia's Jetstar is going to introduce electronic self-service check-in in… Read more »
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Strategic Airlines to begin flights to the United States
Strategic Airlines is Australia's newest passenger airline. Its long-haul… Read more »
Tweets
Competitors
| Airline | Competitors | Notes |
|---|---|---|
| Virgin Australia | direct | 77 shared routes (32%), common bases in Brisbane, Melbourne (MEL), Sydney (SYD), 25 shared destinations (11%) |
| Qantas Airways | strong | 39 shared routes (16%), common bases in Brisbane, Sydney (SYD), Melbourne (MEL) |
| Tiger Airways | weak | 33 shared routes (14%) |
| Air New Zealand | weak | 30 shared routes (13%) |
| Singapore Airlines | weak | 26 shared routes (11%) |
| SilkAir | weak | 15 shared routes (6%) |
| Vietnam Airlines | weak | 14 shared routes (6%) |
| Garuda Indonesia | weak |
