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Qantas Airways

Qantas Airways Info

Qantas Airways - Customer support

Australia:
(02) 9691 3636

Outside Australia:
+61 2 9691 3636

USA/Canada:
1 800 227 4500

United Kingdom:
+44 208 600 4300

China:
800 819 0089

Qantas Airways - Address

Customer Care
Qantas Airways Limited
Level 3 - Building E
10 Bourke Road
Mascot NSW 2020
Australia

More contacts

Qantas Airways operates flights from Australia to various destinations in Australia, Asia, the Americas, Africa and Europe. Qantas Airways is the national airline of Australia with the main hub located at Sydney Airport. It is the largest airline in Australia and the second oldest carrier worldwide – it was founded in 1920.

For its frequent flyers Qantas Airways has a loyalty program Qantas Frequent Flyer where passengers can collect miles. Like most of the traditional airlines, Qantas Airways serves complimentary refreshment on all its flights and offers following service classes – First class, Business Class, Premium Economy Class and Economy Class.

Qantas Airways - Basic info

Airline name Qantas Airways
IATA / ICAO code QF / QFA
Airline hubs Singapore and Australia: 6
Destinations 79 across the World
See all routes…
Frequent flyer programs Qantas Frequent Flyer
Fleet Boeing 737-800
Boeing 737-400
Boeing 747-400
Boeing 747-400ER
Boeing 767-300ER
Airbus A330-200
Airbus A380-800
Onboard refreshments included in the ticket price
Main competitors Virgin Australia, Jetstar Airways
See more…

Qantas Airways - Check-in, Baggage Allowance & Fees

Payment options Visa, Master Card, Maestro, American Express, JCB, UATP
Cabin baggage weight: 4 - 7 kg, dimensions: height + length + width = max. 115 / 185 cm
Checked baggage weight: 23 kg, dimensions: height + length + width = max. 140 / 158 cm
Excess baggage AUD 30 - AUD 120 / bag
Online check in Yes

Qantas Airways - Latest News

Ash Cloud Service Disruptions - Important Links

Jun 22, 2011

Ash cloud from the Puyehue volcano is causing major flight disruptions in Australia. Read the latest updates. Important links to airlines' service cancellations pa­ges.
Read more »

A Selection of Hot Airfare Deals by Qantas

Jun 9, 2011

Let's have a look at the best airfare deals by Qantas Airways we found this…
Read more »

Qantas tightens domestic baggage allowance

Jun 1, 2011

As of today, Qantas' more restrictive baggage allowances for domestic flights…
Read more »

Qantas Airways - Competitors

Airline Competitors Notes
Virgin Australia direct 97 shared routes (31%), common bases in Brisbane, Melbourne (MEL), Sydney, 34 shared destinations (11%)
Jetstar Airways strong 68 shared routes (22%), common bases in Melbourne (MEL), Brisbane, Sydney
Tiger Airways weak 30 shared routes (10%)
Emirates weak 22 shared routes (7%)
Regional Express weak 18 shared routes (6%), common bases in Adelaide, Melbourne (MEL), Sydney
Delta Air Lines weak
Air New Zealand weak
United Airlines weak


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