Jetstar the first to introduce automatic check-in
Australia's Jetstar is going to introduce electronic self-service check-in in November. Passengers will be checked-in automatically 24 hours prior to departure. This cost-cutting measure should keep the ticket prices down.
Ticket counters would still be an option, however a fee will be attached.
Jetstar cutting costs
Jetstar Airways introduced the new automated check-in service this week. A computer system developed in cooperation with IBM is an another cost-cutting measure. It should come into service in November. The airline claims no jobs would be lost as the ticket counter staff would only be reassigned. Flight ticket prices at one of the world's most competitive routes Sydney – Melbourne could go down even more.
Self-service check-in by Jetstar
Passengers will automatically be sent a SMS message 24 hours prior to departure. By placing their phone beneath a scanner at a self-service kiosk at the airport a boarding pass will be printed out. Those with bags will tag them themselves and leave at a designated baggage drop. Jetstar hubs in Brisbane International (BNE), Melbourne Tullamarine (MEL), Sydney Kingsford Smith (SYD) are already starting with the necessary preparations.
More information: Herald Sun
Jiří Parimucha, May 25, 2011
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